Virtual Receptionist Service
Answering all your calls professionally
- Your full-time receptionist who’s always available
- Live call transfers to your PABX or any destination
- Receive only important calls
So let’s connect! Our all-inclusive bundle starts from R525p/m.
When you make use of our services, there’s no need for a full-time receptionist and we won’t charge you for any call transfers to your existing extensions.
Our dedicated virtual receptionists are always able to answer your simultaneously incoming calls, announce and transfer live calls to any destination and continuously monitor your phone line for reliability.
What to expect when you sign up with us
No extra costs
Bundled packages include all that you need
Your customers will speak with real people
No auto attendants or voicemail
We answer, even during emergencies
We are fully operational during times of emergency protocols and power outages.
We have backup power
We are available during load shedding.
We handle your call volumes
We can receive multiple calls simultaneously.
We offer call transfers
We will attend to and announce all live call transfers.
We handle all call-related duties
No full-time receptionist needed.
We monitor your calls
We will continuously monitor your phone line for outages.
We pay attention to detail
No need to update your IVR/auto-attendant options each time there is a change in personnel or business structure.
What value does a virtual receptionist service offer?
Remote switchboard
We set up a remote SIP extension that links up with your existing telephone system, by means of a dedicated extension on your existing PABX.
Scalable
Our virtual phone answering service is easily scalable and can take on extra capacity at a fraction of the cost of an in-house receptionist.
We replace IVR/auto-attendants
Our virtual receptionists direct callers to any destination quickly and efficiently and are able to help those not comfortable with choosing from conventional IVR options.
Reduce fixed costs
Our off-site receptionist service answers all calls and sends detailed email messages, making it easy to follow up on important calls
Lead capturing
Our live off-site receptionists capture all lead contact details accurately and precisely
Social distancing
Our off-site phone answering service fulfils the social distancing requirements within the workplace
VoIP compatible
We provide a virtual receptionist extension by integrating with your switchboard via a SIP connection to answer and transfer all internal and external calls to your business.
Testimonials
Delighted with super service
We have been using Thetha Connect for the last 5 years and have been delighted with the super service rendered. they are professional and polite. Managing our client like their own.
Service is so dependable
I have been making use of their service for several years now and have always been extremely satisfied. There service is so dependable it it easy to actually forget about them, till you realise the system works!!!
Professional
Professional, there is always someone to answer, every call is logged “paper trail: of all calls, recordings.
Lovely professional service
We always get our messages with plenty of detail so that we can know what to expect before calling back. Thank you for a lovely professional service!
Highly professional
Highly professional and friendly service.
Modern and very cost effective
Thetha Connect is a modern and very cost effective virtual reception service. Their services are very professional and reliable and we can recommend them with great confidence.
Always someone to answer
Professional, there is always someone to answer, every call is logged ‘paper trail’ of all calls, recordings.
Convenient & professional
Customer since 2015, convenient & professional, I know that all my calls are always answered, detailed logs and she knows exactly which messages require urgent attention
Great service – very happy with Thetha Connect.
Excellent support and services
Thank you Thetha
Highly recommended! Not one Integrow Health customer is left unattended and it makes follow up so much easier. Very helpful and friendly staff. Thank you Thetha Connect!
Professional and Polite
We have been using Thetha Connect for the last 5 years and have been delighted with the super service rendered. they are professional and polite. Managing our client like their own.
Great service!
Great service! I have full confidence that they are always doing their best in taking care of my business and enquiries when I am not able to. I now just focus on clients and their needs while Thetha handles the rest. Thank you.
Only Positive
Reliable, professional, only positive feedback from my clients. A service you can trust. Best thing i ever did.
O’Connell Attorneys
Thetha Connect is a modern and very cost effective virtual reception service. Their services are very professional and reliable and we can recommend them with great confidence.
Smit Attorneys Inc – Monica
customer since 2015, convenient & professional, I know that all my calls are always answered, detailed logs and she knows exactly which messages require urgent attention
Night Hawk Polygraph
Very professional service, 5 stars
De Villiers De Beer Attorneys – Reenen
Professional, there is always someone to answer, every call is logged ‘paper trail’ of all calls, recordings.