Virtual Receptionist Service
Answering all your calls professionally
- Your full-time receptionist who’s always available
- Live call transfers to your PABX or any destination
- Receive only important calls
So let’s connect! Our all-inclusive bundle starts from R525p/m.
Virtual Receptionist Service
Answering all your calls professionally
- Your full-time receptionist who’s always available
- Live call transfers to your PABX or any destination
- Receive only important calls
So let’s connect! Our all-inclusive bundle starts from R525p/m.
When you make use of our services, there’s no need for a full-time receptionist and we won’t charge you for any call transfers to your existing extensions.
Our dedicated virtual receptionists are always able to answer your simultaneously incoming calls, announce and transfer live calls to any destination and continuously monitor your phone line for reliability.
What to expect when you sign up with us
No extra costs
Bundled packages include all that you need
Your customers will speak with real people
No auto attendants or voicemail
We answer, even during emergencies
We are fully operational during times of emergency protocols and power outages.
We have backup power
We are available during load shedding.
We handle your call volumes
We can receive multiple calls simultaneously.
We offer call transfers
We will attend to and announce all live call transfers.
We handle all call-related duties
No full-time receptionist needed.
We monitor your calls
We will continuously monitor your phone line for outages.
We pay attention to detail
No need to update your IVR/auto-attendant options each time there is a change in personnel or business structure.
What value does a virtual receptionist service offer?
Remote switchboard
We set up a remote SIP extension that links up with your existing telephone system, by means of a dedicated extension on your existing PABX.
Reduce fixed costs
Our off-site receptionist service answers all calls and sends detailed email messages, making it easy to follow up on important calls
VoIP compatible
We provide a virtual receptionist extension by integrating with your switchboard via a SIP connection to answer and transfer all internal and external calls to your business.
Scalable
Our virtual phone answering service is easily scalable and can take on extra capacity at a fraction of the cost of an in-house receptionist.
Lead capturing
Our live off-site receptionists capture all lead contact details accurately and precisely
We replace IVR/auto-attendants
Our virtual receptionists direct callers to any destination quickly and efficiently and are able to help those not comfortable with choosing from conventional IVR options.
Social distancing
Our off-site phone answering service fulfils the social distancing requirements within the workplace