Professional Virtual Receptionist Services

Experience Personalized Call Handling by Real People

Your full-time receptionist who’s always available.
Seamlessly transferring live calls to your VoIP system or any chosen location.
Filtering and receiving only the crucial calls, ensuring efficiency and productivity.

So let’s connect! Our all-inclusive bundle starts from R595p/m.

Let’s Connect

By utilizing our virtual receptionist solutions, you eliminate the requirement for a full-time receptionist while enjoying free call transfers to your established VoIP extensions.

Our committed team of virtual receptionists excels in promptly handling your concurrent incoming calls, efficiently announcing and transferring live calls to designated destinations, and maintaining a vigilant watch over your phone line’s dependability.

What to expect when you sign up with us

No extra costs

Bundled packages include all that you need

Your customers will speak with real people

No auto attendants or voicemail

We answer, even during emergencies

We are fully operational during times of emergency protocols and power outages.

We have backup power

We are available during load shedding.

We handle your call volumes

We can receive multiple calls simultaneously.

 We offer call transfers

We will attend to and announce all live call transfers.

We handle all call-related duties

No full-time receptionist needed.

We monitor your calls

We will continuously monitor your phone line for outages.

We pay attention to detail

No need to update your IVR/auto-attendant options each time there is a change in personnel or business structure.

What value does a virtual receptionist service offer?

Remote switchboard

We set up a remote SIP extension that links up with your existing telephone system, by means of a dedicated extension on your existing PABX.

Scalable

Our virtual phone answering service is easily scalable and can take on extra capacity at a fraction of the cost of an in-house receptionist.

We replace IVR/auto-attendants

Our virtual receptionists direct callers to any destination quickly and efficiently and are able to help those not comfortable with choosing from conventional IVR options.

Reduce fixed costs

Our off-site receptionist service answers all calls and sends detailed email messages, making it easy to follow up on important calls

Lead capturing

Our live off-site receptionists capture all lead contact details accurately and precisely

Social distancing

Our off-site phone answering service fulfils the social distancing requirements within the workplace

VoIP compatible

We provide a virtual receptionist extension by integrating with your switchboard via a SIP connection to answer and transfer all internal and external calls to your business.

Get a Quote Today

WhatsApp Us

We’ll respond to you during office hours

Email Us

info@thethaconnect.co.za

Testimonials

Henry Thomson

2023-07-07

Thank you for excellent service

Arno van Dyk

2022-12-09

Thetha Connect provides an incredibly valuable service to our company, allowing us to serve more people while using up less human resources.

Pieter Herman

2022-11-30

Alura Pharmaceuticals has been with Thetha Connect for the past 3 years. It is a pleasure to have them taking care of all incoming calls and directing it to the relevant person. They fulfil a very important function by taking messages and sending updated emails on every call. With the December holidays coming up, their availability and continued service makes business and client relations very easy. Thetha Connect is highly recommended.

Talia Notelovitz

2022-10-13

A great service which has taken a load of my shoulders. Excellent value for money and lots of positive feedback from my clients. Highly recommended

Liam Aspeling

2022-09-05

We have been with Thetha for almost 2 years. Awesome service, definitely worth the monthly investment.

Jaco Claassens

2022-09-02

Excellent Service

Mediwell Bookings