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Virtual Receptionist Service

Answering all your calls professionally

  • Your full-time receptionist who’s always available
  • Live call transfers to your PABX or any destination
  • Receive only important calls

So let’s connect! Our all-inclusive bundle starts from R525p/m.

When you make use of our services, there’s no need for a full-time receptionist and we won’t charge you for any call transfers to your existing extensions.

Our dedicated virtual receptionists are always able to answer your simultaneously incoming calls, announce and transfer live calls to any destination and continuously monitor your phone line for reliability.

What to expect when you sign up with us

No extra costs

Bundled packages include all that you need

Your customers will speak with real people

No auto attendants or voicemail

We answer, even during emergencies

We are fully operational during times of emergency protocols and power outages.

We have backup power

We are available during load shedding.

We handle your call volumes

We can receive multiple calls simultaneously.

 We offer call transfers

We will attend to and announce all live call transfers.

We handle all call-related duties

No full-time receptionist needed.

We monitor your calls

We will continuously monitor your phone line for outages.

We pay attention to detail

No need to update your IVR/auto-attendant options each time there is a change in personnel or business structure.

What value does a virtual receptionist service offer?

Remote switchboard

We set up a remote SIP extension that links up with your existing telephone system, by means of a dedicated extension on your existing PABX.

Scalable

Our virtual phone answering service is easily scalable and can take on extra capacity at a fraction of the cost of an in-house receptionist.

We replace IVR/auto-attendants

Our virtual receptionists direct callers to any destination quickly and efficiently and are able to help those not comfortable with choosing from conventional IVR options.

Reduce fixed costs

Our off-site receptionist service answers all calls and sends detailed email messages, making it easy to follow up on important calls

Lead capturing

Our live off-site receptionists capture all lead contact details accurately and precisely

Social distancing

Our off-site phone answering service fulfils the social distancing requirements within the workplace

VoIP compatible

We provide a virtual receptionist extension by integrating with your switchboard via a SIP connection to answer and transfer all internal and external calls to your business.

Testimonials

Delighted with super service

We have been using Thetha Connect for the last 5 years and have been delighted with the super service rendered. they are professional and polite. Managing our client like their own.

Medical Rescue Services - Mandy

Service is so dependable

I have been making use of their service for several years now and have always been extremely satisfied. There service is so dependable it it easy to actually forget about them, till you realise the system works!!!

DCC - John F

Professional

Professional, there is always someone to answer, every call is logged “paper trail: of all calls, recordings.

De Villiers De Beer Attorneys - Reenen

Lovely professional service

We always get our messages with plenty of detail so that we can know what to expect before calling back. Thank you for a lovely professional service!

Wilson's Attorneys

Highly professional

Highly professional and friendly service.

Hopkins & Snyman

Modern and very cost effective

Thetha Connect is a modern and very cost effective virtual reception service. Their services are very professional and reliable and we can recommend them with great confidence.

Riaan O

Always someone to answer

Professional, there is always someone to answer, every call is logged ‘paper trail’ of all calls, recordings.

De Villiers De Beer Attorneys - Reenen

Convenient & professional

Customer since 2015, convenient & professional, I know that all my calls are always answered, detailed logs and she knows exactly which messages require urgent attention

Smith Attorneys Inc - Monica

Great service – very happy with Thetha Connect.

Colourful Accounting

Excellent support and services

Tony Ferreira Consulting

Thank you Thetha

Highly recommended! Not one Integrow Health customer is left unattended and it makes follow up so much easier. Very helpful and friendly staff. Thank you Thetha Connect!

IG Health – Frank M

Professional and Polite

We have been using Thetha Connect for the last 5 years and have been delighted with the super service rendered. they are professional and polite. Managing our client like their own.

Medical Rescue Services – Mandy

Great service!

Great service! I have full confidence that they are always doing their best in taking care of my business and enquiries when I am not able to. I now just focus on clients and their needs while Thetha handles the rest. Thank you.

Somerset Chiropractic

Only Positive

Reliable, professional, only positive feedback from my clients. A service you can trust. Best thing i ever did.

Dr Nadia L

O’Connell Attorneys

Thetha Connect is a modern and very cost effective virtual reception service. Their services are very professional and reliable and we can recommend them with great confidence.

Smit Attorneys Inc – Monica

customer since 2015, convenient & professional, I know that all my calls are always answered, detailed logs and she knows exactly which messages require urgent attention

Night Hawk Polygraph

Very professional service, 5 stars

De Villiers De Beer Attorneys – Reenen

Professional, there is always someone to answer, every call is logged ‘paper trail’ of all calls, recordings.