Why It Matters

Your clients and patients message. Not just to chat, but to book, check, follow up, or ask for help. If those messages fall through the cracks, it affects your service and your reputation.

With Managed WhatsApp from Thetha Connect, you never need to worry about that again. We handle the messaging for you, using your voice and your instructions, so everything stays professional and on track.

What We Offer

Your WhatsApp, fully managed. No devices. No extra staff. No drama.

• Hands-on message handling
  Trained agents reply in your name and tone, following your instructions every time
• Use your number, or one we provide
  Keep your current WhatsApp line or migrate to a long-term number already supported by our system
• Live calendar integration
  We check availability, confirm bookings, and manage expectations based on your actual schedule
• Streamlined notifications
  Summarised messages come to you by email or SMS, so you stay informed without the overload
• No phones to manage
  Our system isn’t tied to SIM cards, devices, or desktops. Everything is secure, central, and reliable
• Built to grow with you
  Whether you’re solo or scaling up, the system adjusts with zero admin pressure
• Branded WhatsApp profile setup
  We set up your WhatsApp Business profile with your logo, business name, email, phone number, location, website, and opening hours — so every message starts with trust and clarity

Why It Works Better

• You don’t need to train or supervise someone new
• You don’t have to monitor a shared inbox
• You don’t rely on a phone being available, charged, or working

If you already use our call answering service, this plugs right in. We already know how you work, how you want messages phrased, and how your calendar runs.

And with our managed setup, we can take action from both you and your clients or patients. That means fewer delays and better follow-through.

A Proper System. Not a Phone on a Desk.

• All messages logged with time and agent name
• No missed chats if someone is away or offline
• No privacy risk from shared phones
• Full media archiving and secure data handling
• Multi-user, multi-agent setup with real audit trails
• Professional platform, not consumer software

You can advertise your WhatsApp number confidently. It won’t change, expire, or be tied to a personal device.

Why It’s a Paid Service

The service runs on the official Meta Business Platform. Thetha Connect is billed directly by WhatsApp for every message processed, and we carry the cost of infrastructure, agent time, security, and system integration.

This isn’t an informal workaround. It’s a business-grade solution with clear accountability and measurable outcomes.