Thetha Connect – Terms & Conditions
| Applicable URL: https://www.thethaconnect.co.za Last Updated: July 2026 |
Welcome to the main corporate website of Thetha Connect (Pty) Ltd. By accessing, browsing, or using this website, you agree to comply with and be bound by these Website Terms and Conditions, read together with our Privacy Policy. If you do not agree to these terms, you must immediately cease using this website.
Purpose & Scope of the Website
The primary purpose of this website is to market and provide information regarding the professional virtual assistant, call answering, receptionist, and managed WhatsApp communication services offered by Thetha Connect to various business sectors in South Africa (including healthcare practices, financial advisors, legal practitioners, and small-to-medium enterprises).
Important Note: The content of this website is for general informational and marketing purposes only. Accessing this website or submitting an inquiry form does not constitute a formal, binding contract for services. A formal B2B client-service relationship is only established upon the execution of a signed Service Level Agreement (SLA) or Service Agreement between your business and Thetha Connect.
Services Overview & Legal Boundaries
Call Answering & Virtual Reception: Our trained agents act as a virtual switchboard, answering calls, transferring live leads, taking messages, and managing calendars.
Managed WhatsApp Communication: We manage professional messaging channels using official platform protocols to ensure prompt, recorded, and compliant communication.
No Professional Advice: Thetha Connect provides administrative and communication support. We do not provide clinical medical services, legal advice, financial advisory services, or any other regulated professional services.
Conditions of Website Use
Permitted Use: You will only use the website to learn about our services, read our insights, or contact us to request quotes and schedule consultations.
Prohibited Conduct: You will not, nor will you permit any third party to: copy, reproduce, modify, translate, reverse engineer, or decompile any portion of this website, its structure, or its source code; use scraping, data harvesting, or automated systems to extract data from our website; or attempt to gain unauthorized access to our servers, networks, or administrative dashboards.
Network & ISP Charges: You remain solely responsible for your own internet connection, hardware, and mobile data rates when browsing our website or interacting with our integrated contact mechanisms (such as our corporate WhatsApp chat buttons).
Intellectual Property Rights
Ownership: All intellectual property on this website – including but not limited to text, blog posts, service copy, graphics, proprietary logos, brand names, custom layout designs, icons, and software code – is the sole property of Thetha Connect (Pty) Ltd or its licensors.
No License: You do not acquire any ownership or license rights to any trademark, design, or copyright by visiting this website. Any unauthorized commercial use, redistribution, or reproduction of our branding or content is strictly prohibited and will be met with immediate legal action.
POPIA Compliance & Data Protection
Inquiries (Thetha Connect as “Responsible Party”): When you use our contact forms, request a quote, or email our team, we collect and process your business contact details to respond to your request. This data is handled strictly in accordance with our Privacy Policy.
Outsourced Services (Thetha Connect as “Operator”): For our active clients, we act as an Operator (processing patient, client, and caller data on your behalf). This relationship is governed by a dedicated B2B Operator Agreement / Addendum signed during client onboarding to ensure absolute compliance with POPIA security and confidentiality standards.
Statutory Disclosures (ECTA Section 43)
In terms of Section 43 of the South African Electronic Communications and Transactions Act (ECTA), 2002, the corporate details for the website operator are disclosed below:
| Statutory Requirement |
Corporate Disclosure Details |
| Full Corporate Name | Thetha Connect (Pty) Ltd |
| Physical Headquarters | 4 Jimmy Smith Street, Sandbaai, Hermanus, 7200 |
| Office Telephone Number | 087 135 0138 |
| Official Corporate Email | info@thethaconnect.co.za |
| Official Website URL | https://www.thethaconnect.co.za |
Limitation of Liability & Indemnity
Indemnity: You agree to indemnify and hold harmless Thetha Connect, its directors, employees, and agents from any loss, damage, or legal liability arising directly or indirectly from your breach of these Website Terms and Conditions.
Damages Limitation: Thetha Connect shall not be liable for any direct, indirect, special, incidental, or consequential damages (including loss of data, profit, or business interruption) arising out of your use or inability to use this website.
Governing Law: These terms are governed by the laws of the Republic of South Africa. Any legal disputes arising from this website will be handled within the exclusive jurisdiction of the South African courts.