Professional Call Answering
Our fully trained Call Centre Agents apply their excellent communication and customer service skills to provide Your Business with a professional Telephone Answering Service.
Ideal for small businesses with no receptionist, saving costs while improving customer service.
Callers can be directly provided with your business information, such as products and services, contact details and basic sales info.
Messages resulting from calls will instantly be relayed via email or messaging to your nominated destinations.
- Use your existing phone numbers, or a new number we'll provide.
- Forwarded your unanswered landline, cellular or VoIP numbers.
- Get additional geographic numbers as your business grows.
- Virtual receptionists will help your clients with scheduling, directions, messaging and so much more. We're there when you can't be.
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Business Lead Capturing
Your marketing materials and pricelists can be sent immediately to the enquirer, allowing you to follow up on those important leads in your own time. Monitor which of your advertising campaigns yield the best results.
Thetha Connect will enable your company to quickly react to new business leads:
- All the callers' contact details will be captured and included in your email or text message.
- Promptly return calls before the lead is lost.
- Your inbox messages can be be reviewed and followed up in your time.