People who call businesses directly, most often do so because they want immediate attention. There are many ways to improve your customer response time, and one of the most overlooked ones is the Auto Attendant. This call routing system answeres the caller immediately with a friendly announcement, followed by offering a simple menu choice (“press 1 for sales, press 2 for service, press 3,” etc.), in order to direct the call efficiently.
Auto Attendant Benefits: