Virtual Assistant

Virtual Assistant

Acting as a virtual personal assistant (PA) or secretary, Thetha Connect provides the following virtual assistant services in a professional and timely manner with our agents:
  • Capturing of sales and/or after-sales information and immediately emailing this to your sales and technical people for follow up;
  • Filtering of 'cold calling' calls, ensuring that your time is not wasted taking telemarketing calls.
  • Return calls to prospects while they still remember the reason for their call.
  • Informing your customers when you are in meetings and/or on leave in order for your business to provide a consistent professional service.
  • Answer your phone and email all call information while you are moving office of establishing a new office.
  • Answer your phone in your business' name when your receptionist goes on leave or works only mornings or afternoons.
  • Immediately provide callers with your marketing material, directions to your address or booking forms.
  • Transferring of calls to your sales or technical people, ensuring prompt and professional customer response.
  • Inform job applicants when positions become available or when positions that you have advertised have been filled.
  • Immediately inform callers as to the nature of your business and the time that needs to be allowed for a response.
  • Our virtual receptionists can manage contact lists and customer spreadsheets on your behalf.
  • Our virtual assistants can prepare and send out e-mail newsletters to your current and prospective customers.